At SparkIIT Edtech LLP, accessible from www.sparkiit.net, safeguarding your privacy is a top priority. This Privacy Policy outlines the types of information we collect from visitors and how we use and protect it.

1. Information We Collect

We collect information that you provide directly when using our website, as well as data collected automatically.

• Personal Information: When you create an account, register for a course, subscribe to our newsletter, or submit a query, we may collect your personal information such as your name, email address, phone number, and company name (if applicable). Additionally, we may collect information you provide in course reviews, forum posts, and other interactive features.

• Non-Personal Information: We may collect technical data automatically, including your browser type, IP address, referring/exit pages, operating system, and other usage details. This includes information gathered through log files and cookies, which help enhance your browsing experience. Cookies store your preferences and track activity on our website, and you can control their use via your browser settings.

1. How We Use Your Information

We use the information we collect to:

• Operate and maintain our website: Ensure smooth functioning of our platform and services.
• Enhance user experience: Personalize and improve your interaction with our content and services.
• Communicate with you: Provide account updates, course information, and respond to your queries.
• Analyze usage patterns: Understand how users interact with our platform to enhance functionality.
• Develop new services and features: Innovate and improve our course offerings and overall experience.
• Prevent fraud: Safeguard the security of your information and our platform.

1. Sharing Your Information

We respect your privacy and will not share your personal information with third parties, except under the following circumstances:

• Service Providers: We may share your information with trusted partners who help operate our platform and deliver services. These providers are bound by confidentiality agreements.

• Legal Requirements: We may disclose your information if required by law or necessary to protect the rights, safety, and property of SparkIIT and its users.

1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

1. Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal information we hold about you.
• Rectification: You may ask us to correct any inaccurate data we have about you.
• Erasure: You can request that we delete your personal information under certain conditions.
• Restriction: You have the right to request restricted processing of your data under specific circumstances.
• Objection: You may object to how we process your personal information in certain cases.
• Data Portability: You can request that we transfer your data to another service provider.

1. Children's Information

We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal data, we will promptly delete it. If you believe that we have inadvertently collected such information, please contact us.

1. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at support@sparkiit.net.

1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any changes by posting the revised policy on our website.

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