Effective Date: 29 December 2024
Thank you for choosing Spark IIT for your online learning journey. We are committed to providing top-tier courses and career opportunities. Please take a moment to read through our refund and return policy.
1. Non-Refundable Fees:All fees for live and recorded courses are non-refundable. Once you have made a payment, it is final. This policy helps us ensure the quality and continuity of our services, allowing our instructors to provide valuable learning experiences to all students.
2. Course Content Satisfaction:We aim to deliver courses that exceed your expectations. If you believe the course content does not match its description or if you face technical issues, please contact us at support@sparkiit.net within 7 days of enrollment. We will work to address your concerns and offer the best possible solution.
3. Internship/Job Placement Disclaimer:We offer assistance with internship and job placements as part of our program. However, we do not guarantee job or internship placements as they depend on your performance, skills, and market conditions.
4. Technical Requirements:It is your responsibility to ensure that your device and internet meet the necessary technical requirements for accessing our courses. We are unable to provide refunds for technical issues on your end.
5. Refund Approved:
If refund is approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.
If for any reason Spark IIT cancels a course, we will notify you promptly and issue a full refund for the course fee.
7. Contact Us:For any queries regarding our refund and return policy, reach out to our support team at support@sparkiit.net.
Why No Refunds?
We believe our programs provide significant value that helps students achieve their career goals. However, due to the nature of our offerings, we cannot offer refunds for mentorship or course fees. We are here to help you find the best fit for your needs.
Change of Mind or Switching Programs:
If you change your mind after registering, we are happy to assist you in switching to a different program. Contact us at support@sparkiit.net for assistance.
We appreciate your trust in Spark IIT and are committed to helping you achieve your educational and professional goals.
Sincerely,
Team Spark IIT